Abwanderungsquote-Rechner (Churn)

Kostenloser Online-Abwanderungsquote-Rechner (Churn). Ermitteln Sie präzise Ergebnisse in Echtzeit inklusive Formelerklärung.

Abwanderungsquote-Rechner (Churn)

Kundenbindung & Loyalitäts-Tool

Ergebnis
0.00% Churn Rate
Customers Retained 0
Retention Rate 0.00%

Formel: Churn% = Lost Customers / Starting Customers × 100

Business Note: A good monthly churn rate is under 2%. Annual churn under 5–7% is considered healthy for SaaS.

Verlauf

Noch keine Berechnungen.

Berechnungsmethode

Churn Rate% = (Customers Lost ÷ Customers at Start) × 100

Customer Churn Rate % = (Customers Lost during Period ÷ Customers at Start of Period) × 100. Revenue Churn Rate % = (Net MRR Lost ÷ Starting MRR) × 100.

* Beispiel: 500 customers start, 25 lost → 5% churn

Schritt-für-Schritt-Anleitung

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Schritt 1: Geben Sie die erforderlichen Werte in den Rechner ein und prüfen Sie die Berechnung.

2

Schritt 2: Geben Sie die erforderlichen Werte in den Rechner ein und prüfen Sie die Berechnung.

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Schritt 3: Geben Sie die erforderlichen Werte in den Rechner ein und prüfen Sie die Berechnung.

Praxisanwendungen

SaaS Subscription Business

Calculating 2.5% monthly churn when losing 25 subscribers from a 1,000 starting subscriber base.

Telecom Service Provider

Monitoring quarterly customer cancellation metrics to optimize retention programs.

Membership Club Retention

Evaluating annual renewal churn rates across gym memberships.

Abwanderungsquote-Rechner (Churn)Rechenbeispiele

Beispiel1
500 customers start, 25 lost
Ergebnis: 5% churn
Beispiel2
1,000 customers start, 80 lost
Ergebnis: 8% churn

Funktionsweise

The Churn Rate Calculator computes customer attrition or subscriber loss percentage over a specific billing cycle or time period.

Häufig gestellte Fragen

How do I calculate customer churn rate?

Divide customers lost during a period by starting customers and multiply by 100. Example: 50 lost / 1,000 starting = 0.05 × 100 = 5% churn rate.

What is a good monthly churn rate for a SaaS business?

For B2B SaaS, an acceptable monthly churn rate is 1% to 2%. For B2C SaaS, 3% to 5% monthly churn is standard.

What is negative revenue churn?

Negative revenue churn occurs when expansion revenue (upsells/cross-sells) from existing customers exceeds lost revenue from canceled accounts.

How does churn rate affect Customer Lifetime Value (LTV)?

Lower churn rates directly extend average customer lifespan, significantly increasing total LTV revenue per customer.

How do I convert monthly churn into annual churn?

Annual Churn % = 1 − (1 − Monthly Churn %)^12. A 2% monthly churn rate equals ~21.5% annual churn.